At Proto Circuit Labs, a division of Scordion Electronics, we strive to deliver high-quality digital products that meet your needs. Please review our refund and returns policy carefully to understand your rights and the conditions under which refunds or exchanges may be offered.
1. Refunds for Digital Products
All products available for purchase on our website, including KiCAD schematics and PCB design templates, are digital downloads. Due to the nature of digital products, once a purchase is completed and the product is downloaded, we are unable to offer refunds or exchanges. Please review the product descriptions carefully before purchasing.
2. Exceptions for Faulty or Incorrect Products
If a digital product you have purchased is faulty, corrupted, or significantly different from its description, you may be eligible for a refund or replacement. In such cases:
- Contact us at info@scordion.com within 7 days of your purchase.
- Provide your order details and a description of the issue.
- We will assess the situation and provide a replacement or refund where applicable.
3. No Cancellations for Downloaded Products
Once the digital download has started, cancellations are not allowed. Be sure to verify your order details before confirming your purchase.
4. Contact Us
If you have any questions or concerns regarding your purchase or refund eligibility, please feel free to contact us:
Email: info@scordion.com